Transferring Calls

Blind Transfer (Recommended)

A blind transfer sends the call immediately without announcing it. The original caller ID is preserved.

• During a call, press Transfer or BlindXfer
• Dial the extension or phone number
• Press Send or Transfer
• The call is transferred immediately

Attended Transfer

An attended transfer lets you announce the caller before completing the transfer.

• During a call, press Transfer
• Dial the extension or phone number
• Wait for the person to answer
• Announce the caller (e.g., "I have John Smith on the line")
• Press Transfer again to complete
• If they don't want the call, they hang up and you're reconnected

Transfer to Voicemail

Send a caller directly to someone's voicemail without ringing their phone.

• During a call, press Transfer
• Dial 99 + the extension number (e.g., 99101 for extension 101)
• Press Send
• The caller goes directly to voicemail

Tips

• Use blind transfer when you know the person is available
• Use attended transfer when you need to introduce the caller
• Use transfer to voicemail when someone is unavailable
• If a transfer fails, you'll be reconnected to the caller