Conference Bridge

Your WebFones system provides a conference bridge for teleconferencing.

Some of these features include:

• Caller count announcement when joining a conference
• Volume control for both the conference and the participant
• Participant mute/unmute

Each conference bridge appears as an extension to the phone system. For outside callers, a phone number can be configured to forward directly to a conference bridge. Callers can also be transferred to a conference bridge extension, or they can dial the conference bridge from an auto-attendant.

Multiple conference bridges can be configured and used simultaneously within a company’s phone system.

Create a Conference Bridge

Go to the “Extensions” panel and press the (+) button. Select the “Add Conference Bridge” option. Enter a unique extension number, a description, and a PIN number. Then, press “Setup Conference Bridge.”

Change a Conference Bridge

To update a conference bridge that has already been created, select the conference bridge and change the values in the fields to the right. Then, press the “Save” button.

Using the Conference Bridge

Once participants dial into the conference bridge extension, they can use built-in features for controlling volume and muting.

Volume Menu

The volume menu can be activated while a conference is in progress by pressing the “” key. The participant can then choose one of the following options from the volume menu:

1 – Mute/Unmute
4 – Decrease volume of conference with each 4 you press – end with 8
6 – Increase volume of conference with each 6 you press – end with 8
7 – Decrease your volume – end with 8
9 – Increase your volume – end with 8
8 – Exit

Notes about Music-on-Hold

While the “Music-on-Hold” feature is automatically disabled for local extensions participating in a conference, it is still possible for an external caller to disrupt a conference by placing the conference on hold without first muting their phone.

Participants can mute themselves by pressing “1”. This will keep music on hold from playing.

Exiting a conference

To exit a conference, either press “#” or hang up. The “#” option is easier to exit the conference when answering an incoming call.