Chat Preferences

The “Chat Preferences” screen has a few global settings related that are to text messages.

Enabling Text Messages

Enabling text messages allows people on mobile devices to send your company SMS messages. This feature is off by default.

Messaging Users

The users listed here will appear on all message conversations. If you need more granular control, you can assign messaging users at the phone-number level instead.

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Text Delivery API Callback URL

The Text Delivery API Callback URL allows the WebFones text message system to deliver inbound text messages directly to your applications using a callback URL. Specify the URL, and then leave a series of placeholders in the appropriate places for the data.

Here is a list of placeholders:
@[sourcenumber] – number sending message
@[targetnumber] – number receiving message
@[message] – URL encoded message

Here is an example of a delivery URL:
http://www.your.url?t=@[targetnumber]&s=@[sourcenumber]&m=@[message]