Yealink T54W/T57W Setup & Provisioning

This guide covers setup and provisioning instructions for Yealink T54W and T57W desk phones for system administrators.

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New Phone Setup

Step 1: Physical Setup

• Connect the Ethernet cable to the Internet port on the back of the phone.
• If using Power over Ethernet (PoE), the phone will power on automatically.
• If not using PoE, connect the power adapter.
• The phone will boot and display the Yealink logo.

Step 2: Request Provisioning

For new phones, open a support ticket with WebFones including:

• The MAC address of the phone (found on the label on the back of the phone)
• The extension number you want to assign

WebFones will add the phone to your account and provide a provisioning URL.

Step 3: Configure Provisioning via Web Interface

• Find the phone's IP address:

- Press the OK button on the phone
- Navigate to Status > IPv4 - Note the IP address displayed

• On a computer on the same network, open a web browser.
• Enter the IP address in the address bar (e.g., http://192.168.1.100).
• Log in with:

- Username: admin
- Password: admin (default) or 159753 (WebFones default)

• Navigate to Settings > Auto Provision.
• Enter the provisioning URL provided by WebFones.
• Click Confirm or Save.
• Click Auto Provision Now or reboot the phone.

Step 4: Verify Registration

After provisioning:

• The phone display should show the extension number
• The phone should show as registered in your WebFones admin portal
• Test by making a call to another extension

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Re-Provisioning an Existing Phone

If a phone needs to be re-provisioned (moved to a new account, new extension, etc.):

Via Web Interface

• Access the phone's web interface using its IP address.
• Go to Settings > Auto Provision.
• Update the Server URL if needed.
• Click Auto Provision Now.

Via Phone Menu

• Press Menu or OK.
• Navigate to Advanced (password may be required - try admin or 159753).
• Select Auto Provision.
• Enter the new provisioning URL.
• Save and trigger provisioning.

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Factory Reset

If you need to completely reset a phone:

Via Phone Menu

• Press Menu or OK.
• Navigate to Advanced > Reset Config.
• Select Reset to Factory.
• Confirm the reset.
• The phone will reboot with factory default settings.

Via Web Interface

• Access the phone's web interface.
• Navigate to Settings > Upgrade.
• Click Reset to Factory.
• Confirm the reset.

Note: After a factory reset, you'll need to re-provision the phone.

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Network Configuration

Wired Connection (Recommended)

The T54W and T57W support Gigabit Ethernet:

• Connect to the Internet port for network access
• The PC port can be used to daisy-chain a computer

WiFi Connection

Both models have built-in WiFi:

• Press Menu > Basic > WiFi.
• Enable WiFi.
• Select Scan to find available networks.
• Select your network and enter the password.
• Save the settings.

Note: Wired connections are more reliable for voice traffic. Use WiFi only when wired connection isn't possible.

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Bluetooth Configuration

Enable Bluetooth

• Press Menu > Basic > Bluetooth.
• Toggle Bluetooth to On.
• The phone is now discoverable for pairing.

Pair a Headset

• Put your Bluetooth headset in pairing mode.
• On the phone, go to Menu > Basic > Bluetooth.
• Select Scan to find devices.
• Select your headset from the list.
• Confirm the pairing.

Mobile Phone Integration

You can pair your mobile phone to transfer calls between devices:

• Enable Bluetooth on both devices.
• Pair the mobile phone with the Yealink.
• Calls can be transferred between the desk phone and mobile.

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Common Settings

Change Display Language

• Press Menu > Basic > Language.
• Select your preferred language.
• Save the setting.

Adjust Screen Brightness

• Press Menu > Basic > Display.
• Adjust the backlight and brightness settings.
• Save the settings.

Configure Time & Date

Time is typically set automatically via the network. To configure manually:

• Press Menu > Basic > Time & Date.
• Set the time zone, format, and manual time if needed.
• Save the settings.

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Troubleshooting

Phone Won't Register

• Verify the Ethernet cable is connected properly
• Check that the phone has an IP address
• Ensure the provisioning URL is correct
• Verify the MAC address is registered in WebFones

No Audio on Calls

• Check the handset connection
• Verify the volume isn't muted
• Test with speakerphone to isolate the issue
• Check network connectivity

Phone Keeps Rebooting

• Verify stable power supply (use PoE or proper adapter)
• Check for network loops
• Ensure firmware is up to date

Can't Access Web Interface

• Verify you're on the same network as the phone
• Check the IP address is correct
• Try a different web browser
• Ensure no firewall is blocking access

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Specifications

Yealink T54W

• Display: 4.3" 480x272 pixel color LCD
• Lines: 16 SIP accounts
• Line Keys: 10 physical keys with LEDs
• Audio: HD Voice, Opus codec
• Network: Dual Gigabit Ethernet
• Wireless: WiFi 2.4G/5G, Bluetooth 4.2
• Power: PoE (802.3af) or AC adapter

Yealink T57W

• Display: 7" 800x480 pixel adjustable color touch screen
• Lines: 16 SIP accounts
• Line Keys: 29 touch keys
• Audio: HD Voice, Opus codec
• Network: Dual Gigabit Ethernet
• Wireless: WiFi 2.4G/5G, Bluetooth 4.2
• Power: PoE (802.3af) or AC adapter

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Need Help?

For assistance with phone setup or provisioning:

• Phone: 727-498-2200 (Option 2 for support)
• Email: support@webfones.com